Returns Policy

At fristluckspace.com, we aim to provide customers with quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, you may request a return in accordance with the policy below.

Return Eligibility

Items purchased from fristluckspace.com may be returned provided that the merchandise:

Is in its original condition

Has not been worn, used, altered, or washed

Includes all original tags and packaging

Is returned within 30 days from the delivery date

Returns that do not meet these requirements may not be accepted.

Please note that shipping costs paid on the original order are non-refundable, unless the return is due to an error on our part.

Return Process

Fill out the return form that accompanied your order.

Carefully pack the merchandise, the completed return form, and the original receipt or order information into a box.

Ensure that all product tags remain attached.

Send the package using a prepaid shipping method to the return address provided.

For your protection, we recommend using a trackable shipping service and purchasing shipping insurance where appropriate. fristluckspace.com cannot be responsible for returned packages that are lost or damaged during transit.

Incorrect or Problematic Orders

We sincerely apologize if there was an error with your order. Our goal is to resolve such issues as quickly as possible.

If You Received Incorrect Items

If the item(s) you received do not match your order:

Please contact our customer support team.

Provide your order number and details of the incorrect item(s).

Our team will assist you with arranging a replacement or issuing a refund where appropriate.

If Items Are Missing From Your Order

If you believe items are missing from your package:

Contact our customer support team with your order number and details of the missing item(s).

We will investigate the issue and may reship the missing items or issue reimbursement, depending on the situation.

If You Received Someone Else's Order

If you received a package that completely belongs to another customer:

Please contact us as soon as possible.

Provide the order number on the package you received as well as your own order number.

Our support team will assist you in resolving the issue and arranging the correct shipment.

If You Received Extra Items

If your package contains extra items that were not ordered:

Please notify our customer support team with details of the item(s) received.

Our team will provide further instructions if necessary.

Refund Processing

Once your return is received and inspected, we will notify you regarding the status of your return.

If approved:

Refunds will be issued to the original payment method used for the purchase.

Processing times may vary depending on your bank or card provider.

Please note again that original shipping charges are not refundable, unless the return results from an error made by fristluckspace.com.

Contact Us

If you have any questions regarding returns, exchanges, or order issues, please contact our customer support team with your order details.